1. Service Commitment
Dear users, if you find any deficiencies in the performance, quality, packaging and transportation of the products in the process of using our company's products, as well as problems encountered in actual use, please contact our company in time. The company's professional after-sales personnel will provide technical support in the form of email, fax, telephone, etc. as soon as possible. Before using the product, please read the product instruction manual carefully.

2. "Three Guarantees" validity period of the whole machine and its main components

According to the national "Three Guarantees" regulations, within the validity period of the "Three Guarantees" and within the scope of responsibility of the "Three Guarantees", consumers can enjoy the free Three Guarantees business with a valid sign and confirmed by after-sales personnel

3. "Three Guarantees" Validity Period and "Three Guarantees" Certificate

   Calculation of "Three Guarantees" validity period
  According to the relevant national laws and regulations, the calculation method of the "three guarantees" validity period of our company's products is as follows:
  1, the product is used for one year
  2. For other non-standard products, the content of the technical agreement between the two parties shall prevail
   "Three Guarantees" valid certificate
After the product within the validity period of "Three Guarantees" fails, the consumer must enjoy the free maintenance service with the purchase invoice or the product warranty. must be consistent. If the certificate is lost, the after-sales service department of our company can carry out the "three guarantees" certification service for the product according to the valid information of the customer.
Fourth, the three-guarantee period does not belong to the scope of free maintenance

According to the "Regulations on the Responsibility for Repair, Replacement and Return of Some Commodities", if one of the following situations occurs, the "Three Guarantees" will not be implemented, but a fee-based repair can be implemented:

  1. Consumers are damaged due to improper use, maintenance and storage;
  2. Failure or damage caused by unauthorized modification, disassembly and assembly of the product;
  3. There is no Three Guarantees certificate and valid invoice;
  4. The model of the three-guarantee certificate does not match the model of the repaired product or is altered;
  5. Damage caused by force majeure.

V. Charges beyond the "Three Guarantees" period

Within the validity period of "Three Guarantees" and within the scope of responsibility of "Three Guarantees", consumers can enjoy free maintenance services with valid invoices. If the validity period of the "Three Guarantees" is exceeded, the service will be charged according to the charging standard.